Creating Voice Messages on the Emergency Command Center (ECC)

The Emergency Command Center is already being used in a variety of ECS applications. As the applications vary, so does the requirements for those applications. Fire-Lite Alarms makes it easy for you to comply with the requirements by allowing customized pre-recorded messages to be used with the ECC. Even though there are a number of standard pre-recorded messages on our website, you may have the need to create your own messages to meet the customer’s needs.

There are two ways to record your custom voice messages: 1) Record on the ECC Microphone or 2) Record on a PC.  Both methods produce good results and can be used based on your situation. Recording from a PC provides the highest quality and gives you the flexibility to edit the recording using commercially available software. It does require a small investment in time and money, but offers the most flexibility.

Recording With the ECC Microphone
Recording through the ECC mic is an acceptable method for recording voice messages. It’s easy to do from the ECC unit and is handy when last minute changes are requested. Two things to consider is when recording using the ECC microphone is the ambient noise and the microphone. Either way, we will help you get started with the method that you choose.

If you decide to record the custom voice messages using the ECC microphone, ensure the environment is as quiet as possible. Next, connect to the ECC using a laptop and enter into the programming interface via browser. In Audio System Programming, choose Message Recording. When you are ready to record, click on the Enable Recording button. Following the same recommendations as with the PC, record the custom message. Final testing and checkout of the system is required to ensure it meets the requirements of the project and stakeholders. Afterwards, the messages can be uploaded from the ECC for backup and use on other ECC units.

Recording on a PC
If you decide to record the custom voice messages from your PC, you should start with a USB headset. An advantage of the headset is that it incorporates a boom microphone which stays at a constant distance from the speaker’s mouth. The price ranges vary depending of quality, but you do not need an expensive headset for a good quality message.

Next, software could be used to record and edit the voice message. Some tips for recording are: speak clearly, speak in a steady voice, and position the microphone away from directly in front of your mouth. This avoids any “pops” in the recording. Software, such as GoldWave Digital Audio Editor[1], can be used to modify the recording and adjust the levels if it sounds too high or low. Select Effect > Volume > Maximize. A box will appear that will provide options to increase the volume to 90% or Full Dynamic Range.

Whether you are just getting started with ECS or new to the product, the ECC provides the functionality that you need to meet the project requirements. Also keep in mind that there are a number of pre-recorded messages that are available on to get you started.

For More information please visit our Video Page or YouTube Channel for a step by step instructional Video on Recording Messages on the ECC-50/100.


About the Author
Richard Conner is the Director of Marketing for Fire-Lite Alarms, Silent Knight and Honeywell Power. Richard joined Honeywell in 2002 and has over 15 years of experience in the fire alarm industry in Marketing, Engineering, and Product Support positions. Richard is responsible for developing brand strategy and marketing programs for all brands.


[1] Fire-Lite Alarms does not sell, support, or endorse GoldWave Digital Audio Editor. The software is available directly from the GoldWave Inc. at:

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